Intelligent Health

To all our loyal customers

Physiotherapy will temporarily be an online service for all of us. We understand this is a very different approach, but we have to do this to for the safety of all of us. So, here’s how it works:

 

A video call to either myself (Katie) or Sally, depending on who you’ve already been to. Or, if you’re new to us or not been into clinic for a while, take you’re pick!

 

Call, text or email us with:

1: your name and age

2: where the problem is on the body

3: if you’d prefer phone call/FaceTime or WhatsApp Video

4: your availability (let’s be honest a lot of us are very available!).

 

We will respond to you confirming the agreed appointment time (it could be there and then if we’re free too). We will then assess the problem via phone/video and give the advice/tips/tricks and possibly exercises required. We can also advise on products you could order to home to further help with your self rehab.

 

Payment:

 

For insurance patients:

This includes both private health insurance ie. AXA, Bupa etc. AND personal injury insurance ie. a whiplash incident or accident at work; each video call we have with you will count as one of your authorised sessions. So we will just bill that to your account as we normally would in clinic.

 

For Private Patients:

As this is totally new for us we felt it difficult to put a price on a phone/video consultation. So we have decided to do this like a donation process. After the call/video, we will explain to you and where possible email you with ways to pay, you simply choose the amount you’d like to pay us and that’s it! Payment options will include PayPal, bank transfer and for the non-techies amongst us we can send an invoice out.

 

We can schedule follow up appointments too, should we feel it necessary.

 

For Katie:
Call or text: 07812070924
Email: katieannmellard@gmail.com

 

For Sally:
Call or text: 07818516548
Email: sally.abel@me.com

 

Please don’t hesitate to contact us, we really do want to hear from you. We understand this looks daunting because it’s new, but we have to work with each other during this time.

 

Take Care,

 

Katie & Sally
Your iQ Physios

About iQ

Here at iQ Therapies we are proud to offer a wide range of healthcare and complementary therapies, all aimed at achieving a better you. We offer a highly skilled team of professional therapists, including Physiotherapists, Sports Masseurs and Fitness Experts.

 

I suffered back problems for years with numerous attempts to resolve. Therapies at iQ finally resolved my problems with long-term results. I highly recommend them for new or ongoing problems offering professional treatment with a friendly approach.

Judith, Scholar Green

 

Following the acupuncture to help relieve headaches I have found that I am much more clear headed, the headaches are greatly reduced and I feel more optimistic… big result!

Carol, Alsager

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